By accessing or using the N Care website (nelflix.online) or any of our services — including initiating a support call — you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please discontinue use of this website immediately.
These Terms constitute a legally binding agreement between you ("User") and N Care Support Services ("Company," "we," "us," or "our"). These Terms apply to all visitors, users, and anyone who accesses or uses our services.
N Care provides independent technical support assistance to consumers experiencing issues with streaming services and related digital platforms. Our services include, but are not limited to:
All support is provided via telephone by our trained agents. We do not have access to your streaming service accounts, payment credentials, or personal account data held by any streaming platform.
This is the most important section of these Terms. Please read it carefully.
N Care is a completely independent, third-party technical support service provider. We are not affiliated with, authorized by, endorsed by, or in any way officially connected to:
All brand names, trademarks, logos, and product names referenced on this website belong to their respective owners. Such references are made solely to indicate the type of technical issues our support team is trained to assist with.
If you require official support from any streaming platform, you should contact that company directly through their official website or customer service channels. N Care provides supplemental, independent support services and is not a substitute for official brand support.
Our services are available exclusively to individuals who:
By using our services, you represent and warrant that you meet all eligibility requirements listed above.
Certain support services provided by N Care may be subject to fees. Before any chargeable service is rendered, our agent will clearly communicate the applicable fee and obtain your explicit verbal consent.
Some inquiries and initial consultations may be provided at no charge. Our agent will clearly distinguish between free and paid support at the time of your call.
We are committed to customer satisfaction. Our refund policy is as follows:
To request a refund, contact us within 7 days of your support session at +1 (844) 497-3564. Refunds are typically processed within 5–10 business days.
By using our services, you agree to:
We reserve the right to terminate any support session immediately if a user engages in abusive, threatening, or fraudulent behavior without any obligation to issue a refund.
All content on this website — including text, graphics, logos, icons, and design elements — is the property of N Care Support Services and is protected under United States intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent. Third-party brand names and trademarks mentioned on this site remain the property of their respective owners.
To the fullest extent permitted by applicable law, N Care shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
Our total liability to you for any claim arising from the use of our services shall not exceed the total amount paid by you to N Care in the 30 days preceding the claim.
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that:
Technical outcomes may depend on factors outside our control, including your device, internet connection, streaming service policies, and account status.
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.
Any dispute arising from these Terms or your use of our services shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in Sheridan County, Wyoming, under the rules of the American Arbitration Association (AAA).
You waive any right to participate in a class action lawsuit or class-wide arbitration against N Care.
We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of our services after modifications constitutes your acceptance of the revised Terms.
We encourage you to review these Terms periodically. Material changes will be communicated via a notice on our website homepage.
For questions, concerns, or complaints regarding these Terms, please contact us:
N Care Support Services
📍 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, USA
📞 +1 (844) 497-3564 — Available 24/7
🌐 nelflix.online